Privacy Policy

Protecting your private information is our priority. The following Statement of Privacy applies to any data collected or used by Phoenix Pharmaceuticals, Inc., henceforth referred to as PPI. Unless otherwise noted, PPI will be used to represent Phoenix Pharmaceuticals, Inc. and its subsidiaries Phoenix Europe GmbH, Phoenix France SAS, and Phoenix Biotech (Beijing) Co., Ltd., as well as all internet domains it controls (,,,,,, PPI's websites may be e-commerce sites. By using PPI's websites, you consent to the data practices described in this Statement of Privacy.

TRUSTe Privacy Program

PPI is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence on the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.

If you have any questions or concerns regarding this policy, please contact us at [email protected]. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you can also contact TRUSTe at TRUSTe may serve as a liaison with us to resolve your concerns.

Collection of Personal Information

PPI may collect personally identifiable information from account holders, such as name and e-mail address. Upon purchase of PPI's products or services, PPI may also collect billing information (e.g. credit card number) and shipping address. It is possible that PPI obtains additional personal or non-personal information in order to complete a transaction or better service a customer inquiry.

Upon visiting PPI's websites, information about your computer hardware and/or software may be automatically collected by PPI. This information can inciude your IP address, browser type, domain names, access times and referring website addresses. PPI encourages you to review the privacy statements of other websites you may link to from PPI in order to better understand how these other websites collect, use and share your information. PPI is not responsible for the privacy statements or other content on websites outside of the PPI.

Use of Personal Information

PPI may collect and use personally identifiable information in order to operate PPI's websites, to maintain the quality of PPI's products and services, and for general statistics regarding use of the PPI website. PPI may keep track of the webpages users visit with PPI's websites in order to determine what services and products are most seen. This data may be used by PPI to deliver customized content and advertising to customers. PPI may also use personally identifiable information to inform customers and account holders of various products or services available from PPI and its affiliates. PPI may also contact customers and account holders via surveys to conduct research and gather opinions about current services or potential new services.

PPI does not sell, rent, or lease any information about customers or account holders to third parties. PPI may share data with trusted partners to help perform statistical analysis, send out e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using  personaly identifiable information except to provide these services to PPI and they are required to maintain the confidentiality of your information. 

PPI will disclose personally identifiable information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PPI or its websites; (b) protect and defend the rights or property of PPI; or (c) act under exigent circumstances to protect the personal safety of PPI users or the general public.

Security of Personal Information

PPI uses Verisign, an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of internet services, digital identity, and intellectual property. By clicking on the Verisign logo, Verisign will confirm that PPI and its associated websites are "Verisign Authenticated".

Use of Cookies

PPI and its websites may use "cookies" to help personalize the online experience of its users. A cookie is a text file that is placed on a hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to a computer. Cookies are uniquely assigned to a webpage's visitor and can only be read by a web server in the domain that issued the cookie. PPI may use cookies to provide convenience features that save its users time in the form of retrieved information from previous page visits.

PPI's users have the ability to accept or decline cookies. Most web browsers accept cookies by default, but this can be modified in your web browser settings. If users choose to decline cookies, they may not be able to utilize the full features and services of PPI's websites.

Children Under Thirteen

PPI does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use PPI and its websites.

Third Party Websites

PPI users will be able to connect their PPI account to third party accounts. By doing so, users acknowledge and agree that they are consenting to the continuous release of information about themselves, including personally identifiable information, to others in accordance with the privacy settings on these third party sites. If users do not want personally identifiable information to be shared in this matter, please do not use this feature. Users may disconnect their PPI account at any time.

Opt-Out & Unsubscribe

PPI respects the privacy of its customers and account holders. PPI will provide its users the opportunity to opt-out of receiving promotional and/or news related announcements. Users may opt-out of receiving any or all communications from PPI by contacting us here:

E-Mail: [email protected]
Phone: 1 (650)558-8898

Statement Changes

PPI will occasionally update this Statement of Privacy to reflect company and customer feedback. PPI encourages customers and account holders to periodically review this Statement of Privacy to be informed of how PPI is protecting their information.

Contact Information

PPI welcomes questions or comments regarding this Statement of Privacy. If there is any concern that PPI has not adhered to this Statement, please contact PPI at:

Phoenix Pharmaceuticals, Inc
330 Beach Rd.
Burlingame, California 94010

E-Mail Address:
[email protected]